Friday, 25 October 2013

IE8 Opened a Blank Page with Hyperlinks in Office 2007 from CD Optical Drive [Solved]

It is a quite interesting experience which I have encountered on hyperlinks opening a blank page with IE8 from CD optical drive.

And there is a very strange relationship causing conflicts between Windows Vista, IE 8 and Microsoft Office 2007 in CD Optical Drive.

Here the computer details:

OS: Window Vista
Web Browser: Internet Explorer 8 (IE8)
Microsoft Office Suite: Microsoft Office 2007

Problem occurs only using CD optical drive.

A new window opened in Internet Explorer 8 displays a blank white page when clicking on the hyperlinks to a jpg file in Excel 2007 Worksheet from CD optical drive.

If I use Window 7, IE 7 or IE9, there isn't any problem opening the hyperlinks to a jpg file in Excel 2007 Worksheet from CD optical drive.

Fortunately, I have discovered a simple solution by adding a DWORD and Value data in the Windows Registry, the problem is solved.

Solution (for Advanced user):


Adding a new DWORD Name value at that Key = ForceShellExecute
and adding a new DATA VALUE = 1

PS: The following condition must be met...
HKEY_LOCAL_MACHINE...\SOFTWARE\Microsoft\Office\9.0\Common\Internet must be present for editing.

If HKEY_LOCAL_MACHINE...\SOFTWARE\Microsoft\Office\9.0\... is not available in the Registry, you can create new registry KEY folder. To learn how to create new registry KEY, refer the related post here:
Creating New Registry KEY for ForceShellExecute

Alternative solutions (for Beginners):

Alternative solution 1:

Copy the CD ROM data to the computer HDD. Run the data from the computer HDD to test.

Alternative solution 2:

Copy the CD ROM data to the external HDD drive. Run the data from the external HDD drive to test.

Alternative solution 3:

Downgrade / Upgrade to IE 7, IE9 or higher. Run the data from CD drive to test.